July/August 2008 Issue

Consumer Retorts: Apple Computer

Why is it easier to watch Netflix movies on a PC than a Mac?

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CONSUMER RETORTS

Consumer Retorts

APPLE COMPUTER

so you’re about to use Netflix’s “instant watching” feature on your MacBook, when suddenly an error message pops up: “Sorry, blame Steve Jobs.” Huh? Wasn’t the whole point of getting a Mac to escape Microsoft’s monopolistic tentacles and have the freedom to do stuff like stream movies? The problem is that Apple won’t license its copyright-protection software to third parties like Netflix. Predictably, Apple wouldn’t emerge from behind its titanium curtain to answer our questions about why it won’t let consumers use whatever video service they choose. John Sullivan of the Free Software Foundation suspects that Apple wants you to buy movies only from iTunes. That may keep Steve Jobs in black turtlenecks, but it ticks off dedicated Mac users, many of whom have no doubt noticed that Netflix movies play perfectly fine on a stodgy PC.

Have a problem? Oh yes, you do. Go to motherjones.com/consumer-retorts to vent about annoying products and corporate policies. Selected entries will get MoJo swag.

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DECEMBER IS MAKE OR BREAK

A full one-third of our annual fundraising comes in this month alone. That’s risky, because a strong December means our newsroom is on the beat and reporting at full strength—but a weak one means budget cuts and hard choices ahead.

The December 31 deadline is closing in fast. To reach our $400,000 goal, we need readers who’ve never given before to join the ranks of MoJo donors. And we need our steadfast supporters to give again—any amount today.

Managing an independent, nonprofit newsroom is staggeringly hard. There’s no cushion in our budget—no backup revenue, no corporate safety net. We can’t afford to fall short, and we can’t rely on corporations or deep-pocketed interests to fund the fierce, investigative journalism Mother Jones exists to do.

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